We sell a lot of products of different shapes and sizes. Here's a guide to the delivery options for different items to different territories.
Below we have given estimated pricing however all pricing is based on weight and will differ from order to order. Any shipping overages paid will be refunded if required.
*PLEASE NOTE - Pricing includes postage, packaging and VAT.
Small Printed Cards
Royal Mail 1st Class - £0.99 // Royal Mail 2nd Class - £0.85 // Royal Mail Special Delivery by 1pm* - £7.40
Samples / Multiple Small Cards / Accessories
Royal Mail 1st Class - £2.15 // Royal Mail 2nd Class - £1.85 // Royal Mail Tracked48 - £4.25 // Royal Mail Special Delivery by 1pm* - £8.50
Royal Mail 1st Class - £4.60 // Royal Mail 2nd Class - £3.90 // Royal Mail Tracked48 - £5.90 // Royal Mail Special Delivery by 1pm* - £8.90
Small Wedding Orders
Royal Mail Tracked48 - £6.75 // Royal Mail Special Delivery by 1pm* - £10.45
Medium Wedding Orders
Royal Mail Tracked48 - £6.75 // Royal Mail Special Delivery by 1pm* - £12.99
Large Wedding Orders
Royal Mail Tracked48 - £9.95 // Royal Mail Tracked24 - £10.95 // Royal Mail Special Delivery by 1pm* - £16.50
* Orders must be dispatched before 12pm. Not a guaranteed service.
All smaller items - digitally-printed cards and handmade cards - are sent as standard using Royal Mail 2nd Class postage, which includes a 3-day delivery aim.*
This can be upgraded in the cart to:
- 1st Class Shipping (1-day delivery aim)*
- Tracked 48 (a tracked 48 hour service)*
- Special Delivery by 1pm (a tracked next day delivery service by 1pm)**
*Estimated delivery aim - not guaranteed
**Orders must be dispatched by 12pm the day before. Not a guaranteed service
Wedding invitation samples have 2nd class postage already included in the cost but again can be upgraded to the options above if required.
Larger orders - such as for full sets of invitations - are typically sent using Royal Mail Medium Parcel Service.
If ordering large signage then as printing is outsourced this will be sent directly to you by the couriers used by our printing partners. When this is the case we will use your contact details (email and phone) and provide this so that you can get direct updates from the courier.
Where you have ordered large signage with smaller items, it's typically the case that your order will come in two consignments - one from us, and one from our printing partners.
Please note that delivery aims from dispatch are provided by Royal Mail themselves; they are guidelines and are subject to change. Timescales can change, especially during busy periods such as Black Friday, Cyber Monday, Christmas and New Year.
We send 1000s of consignments out every year and in our experience if the option is there to select a tracked delivery method, then we strongly recommend that's the option that you choose to safeguard your consignment.
We have an automatic link between our website platform and both Royal Mail and our couriers; this automatically populates address information when it comes to labelling up your order. With this in mind it's important that your address details are correct when you place your order, as this often can't be changed when it comes to shipping.
When buying multiple types of products, or multiple items, at the same time it's possible for shipping to be overcharged. Whilst we've tried hard to tweak shipping settings behind the scenes, it can get a little complex and isn't 100% perfect. For the sake of assurance if we feel the shipping fee you've paid is too much, you will be refunded the difference.
Sadly not all consignments go to plan and there can be delays that are outside of our control; so whilst we can control how quickly an item is made and leaves us, we can't control how quickly our delivery partners will get the item to you - this does mean that we're not responsible for meeting deadlines if you have them. Royal Mail define an item that is lost as not having been delivered within 10 working days of the original delivery aim.
If you've had a dispatch notification from us but haven't received your item(s) in a reasonable period of time, then your first port of call - if Royal Mail - will be checking with your local sorting office and your neighbours to see if they've accepted a delivery on your behalf.
From cards to save the dates, samples, invitations and stationery, literally everything we sell is entirely made to order and nothing is pre-made on the shelf ready to send.
So it's important to note the timescales noted on each product which denotes how long it could take an order to be ready for dispatch - put simply, a milestone boxed birthday card will not be with you tomorrow if you order first class, as it needs to be made first. With this in mind we would simply advise to order in plenty of time to avoid disappointment.
Sadly at this moment we don't accept orders from outside of the UK due to the inconsistency of courier services overseas and customs, which can often render large, expensive packages at risk. We will keep this under review and if circumstances dictate, will enable international orders again in the future.